A+: 8.0 Professionalism and Commu...
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1. A customer asks you to do additional work which is not part of the current range of work. What should you do:
Go ahead and complete the work, but report this back to your manager after it has been done
Ignore the request, and do not report it to your manager
Refuse to do the work and leave the site
Report back to your manager, and describe the additional work, and take advice